For experienced buyers in Europe and North America, warranty is not negotiable.
When they ask, “What’s the warranty for battery and motor?”, they are evaluating whether a supplier is capable of long-term support—or disappears after shipment.
Electric forklifts rely heavily on two components:
Battery system
Drive and lift motor
Together, these account for a major portion of the forklift’s value. Without proper warranty coverage, buyers face high financial and operational risk.
That’s why serious buyers always ask about warranty before price.
Modern buyers typically expect:
Lithium battery warranty of 3–5 years
Guaranteed performance standards
Built-in Battery Management System protection
Clear terms for repair or replacement
A supplier offering short or unclear battery warranty sends a strong negative signal about product confidence.
Electric motors are designed for durability, but buyers still want protection.
A solid motor warranty should include:
Coverage against manufacturing defects
Defined service period
Technical troubleshooting support
This reassures buyers that even in rare failure cases, they will not face costly downtime alone.
Buyers who choose suppliers without proper warranty often face:
Expensive overseas repairs
Long waiting times for spare parts
Lack of technical guidance
Unpredictable operating costs
In contrast, strong warranty coverage transforms risk into security.
A strong battery and motor warranty leads to:
Lower maintenance expenses
Reduced downtime
Higher equipment resale value
Longer usable service life
From a financial perspective, warranty coverage directly improves total return on investment.
Before purchasing, buyers should confirm:
Written warranty terms
Battery and motor coverage length
Response time for technical support
Spare parts availability
Suppliers who provide transparent warranty policies are far more likely to deliver consistent quality and service.
A forklift is only as reliable as the support behind it.
When a supplier confidently backs their battery and motor with strong warranty coverage, they demonstrate long-term commitment—not just to the product, but to your success.
That confidence is exactly what serious buyers look for.